Privacy policy

Estheroptical srl Via Tiburtina Valeria km 112.500 67068 Cappelle dei Marsi (AQ)

Legal and administrative residence:

  • ITALIA, Via Vicolo Balduini 8 67068 Subiaco (ROMA) - REA Code  RM-1193943 - P.I IT09865701008
  • LITHUANIA, Mokolų g. 63-27, LT-68163 Marijampolė

Dati di registrazione azienda: Įmonės kodas 303572486 PVM mokėtojo kodas LT100009495710

Terms of the contract

Booking realization website confirms that the customer has read and agreed to the terms of the contract. In addition, it is confirmation that the contact lenses, purchased through the website appointed specialist (ophthalmologist or optician), which monitors the patient’s visual condition by means of screening at least once a year. assumes no responsibility if lenses harm to health, because the customer buys only the lenses that have been tested and prescribed by doctor. Selling glasses we have to be sure that their graduation corresponds to that referred to a specialist (ophthalmologist or optician).

Estheroptica gives us the right to change prices, which are indicated on our website and also allows edit any type of errors: computer, technical, and also such as price, glasses color, etc., regardless of the fact that we pay special attention to avoid mistakes.

Estheroptica has the right to cancel the order, even when the booking is confirmed, if it contains false or inaccurate information.

Sending – receiving price

Up to 90 euro shipping fee is 10 euro for Lithuania, Italy and Europe, and 50 euro for the rest of the world. When purchasing 90 euro or more, the shipping service is free of charge for Italy, Lithiania, and for other EU countries and 50 euro for yhe rest of the world , item will be delivered to the specified address 7 w. days via UPS courier. The urgent delivery fee 24-48 hours by DHL courier is  20 euro for Lithuania and Europe.
(the item will be delivered to the address specified by courier).

In this case, when ordered progressive glasses, delivery time become longer for progressive glasses regulatory in frame type. The maximum time for these glasses are made 10 days. If this type of goods were booking, we will inform client of the possible delivery time by e-mail.

Customs duty and other fees

Duty, if counted, paid by the customer. If a customer refuses to pay the duty, Etheroptica not return the payment for the purchase of goods and does not take product back.


Sunglasses and spectacles, corrective eyesight – 2 years. During the warranty period free of charge eliminated defects resulting from the manufacturer’s fault, using original parts. Glasses returned to the central warehouse and removal of defects are sent to the buyer, the seller pay for delivery costs. If defects are caused by the buyer mechanically actuated, glasses, they are not defects resulting from the fault of the manufacturer and after-sales service does not apply.

Contact lenses: defective contact lens case 100℅ free exchange.

Customer data and use privacy

All customer data are processed accordingly the European Regulation 679/2016. Personal data and details of the order are included in the appropriate data bank (order and delivery formulation, as well as news about sending client to the e. Mail). The customer may at any time request a change, or delete data concerning him.

The customer’s credit card data is processed only in the corresponding server have no access to it.

Exchange & Returns

The customer has the right within 14 days (from the date of receipt) to return the product. Courier goods receipt is the date of delivery confirmation. Returned goods must be intact, in its original packaging, and otherwise comply with the time of purchase. Non-returnable goods: colored contact lenses, contact lens opened the package and any other items already used.

Method of return: Estheroptica will arrange for the collection of the goods by its own courier to the address indicated by the customer, the cost of the return will be charged to the customer € 20,00 for Italy and Lithuania and EU countries, and € 50,00 for the rest of the world countries.

By repaying the customer must indicate in writing of the reason returned goods. returns the customer the amount paid into the bank account indicated.

Address for return:

Estheroptical - Via Tiburtina Valeria 112 km - Cappelle dei Marsi (AQ) - 67068 Italy

General Terms shall apply to commercial transactions made on our site in the case.


8 608 64 146

Our number for assistance

For more information send an email


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